Sourcing
Our strategy is simple: Buy the best quality coffee. Carry a wide variety of flavor profiles. Find something unique to offer our customers.
We only carry specialty coffee, which means it was graded at least 80 points — usually higher — on the Specialty Coffee Association of America’s 100-point scale. The quality of the coffee depends on several factors, including altitude, season, soil and the farmers’ care in harvesting and preparing the beans.
That’s why we take such great care when sourcing our coffee. We work closely with importers to find coffees that are not only the best quality, but also interesting and pleasingly unique. We keep a variety of origins and tasting notes available, which include a mix of perennial favorites and new, unusual and seasonal flavors.
Roasting
What Is A Coffee Bean?
The coffee “bean” is actually the seed of a berry. Dense, green and hard as a rock, they’re not something you’d normally associate with your aromatic cup of joe. The magic of turning green, stone-like seeds into coffee happens during the roasting process.
Roasting determines the flavor of the finished coffee. It’s a process by which we develop our personalized Lucky Goat flavor profiles; recipes that are crafted to perfection over time by our experienced staff who take pride and pleasure in what they do.
Single-Origin
For each type of single-origin coffee, we develop a profile: a map that shows how we apply heat over time. It takes trial and error to create a profile that best fits each type of coffee, balancing its inherent character and the flavors that develop through roasting. Each cup is unique and appropriately reminiscent of its origin, while also being both balanced and familiar.
Our importers provide tasting notes — what they detected when they sampled the coffee — and we use that as a loose guide when creating our profiles. Sometimes, though, we find a new path. For example, we might decide to bring out a coffee’s chocolate notes instead of its citrusy flavor, just by roasting it a little darker. By experimenting with multiple small sample batches for each new single-origin coffee, we’re able to determine which combination of time and temperature brings out the best flavors in a particular bean.
| Style | Whole Bean, Ground |
|---|---|
| Flavor | Billy Goat, Southern Pecan, Almond Love, Goat Tracks |
Fast Shipping and Professional Packing
We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff will package each item according to our strict specifications. Your goods are thoroughly checked and securely secured prior to shipment. We ship to hundreds of thousands of customers every day across different countries. Our dedication to becoming the largest online retailer worldwide is demonstrated by this. We have distribution centers and warehouses located in Europe as well as the USA.
Note: Orders with more than one product will be assigned a distinct processing time depending on the specific product.
Before shipping, we will inspect the ordered items thoroughly before sending the items. The majority of orders are shipped within 48-hours. The time to deliver varies from 3-7 days.
Returns
We don't control the inventory in our warehouse or factory. Stocks are subject to change at any time. You may not receive your purchase after it's been placed.
Our policy lasts thirty days. If 30 days have passed in the past since you purchased however, we're unable to give you a return or exchange.
To be eligible for a refund the product must be unopened and in the same condition as when you received it in. The item must be in the original packaging.